Clean buildings energize employees
Would you like to decrease employee turnover? Then clean your building. I mean really clean it. People like to work in clean places. In the same way that a clean building costs you customers, and a clean building excites customers, a clean building energizes employees.
QuikTrip
I know we discussed QuikTrip a few weeks ago on this blog, but they deserve another mention* because they have this figured out. QuikTrip has clean convenience stores, and customers like it.
Well, another group of people likes it: their employees. QuikTrip’s full-time turnover is 12%, which is very low for the convenience store industry. QuikTrip is regularly listed as one of Fortune’s 100 Best Companies to Work For.
I know that QuikTrip employees have lots of different reasons to like working there. But one of the reasons is that the stores are clean, and employees like working in clean places. The cleanliness creates a sense of pride amongst the employees. This cleanliness is good for morale. The employees are proud to show off their store to their friends and family. They are not embarrassed of where they work. The bathrooms are not gross. They do not smell. The tile is not discolored with dirt buildup. In fact, it’s quite the opposite. The stores are clean, organized and spacious. You can tell by looking at the faces and body language of QuikTrip employees that they are proud of where they work. A clean building energizes employees.
Is your turnover high? Is your building so clean that it creates a sense of pride in your employees? Are your employees excited to show people where they work?
*No, we don’t get any incentive from QT to mention them.
